Yes. You must bring the vehicle back to the same place you picked it up before the end of your reservation. If you dropoff the car at a location different from your pickup point, you will be charged INR 2,000, and the full hourly rate and late fees until the vehicle is returned to the correct location.

A high penalty will be applicable for the amount of time you are late. In order to avoid paying this penalty, you can extend the booking by calling 7006341559 , well in advance.

We understand that driving can be tiring after a long drive, and you may want to share driving responsibilities with a friend. But Please keep in mind that you remain responsible for the vehicle during your reservation.

The refund will be processed to the account/card used to make the payment and will take up to 15 days to complete.” If the payment was made from the wallet account, the refund would take 24-48 hours to process.

 The car will be delivered by our Delivery executive .You will receive the Delivery executive details at the same time. You can contact our executive over the shared contact contact number(7006341559).

All Refunds made shall be through the original payment account only within 30 working days.

Extension is subject to vehicle availability and extension can be done before the booking end time. You can call  7006341559 to extend your booking.

The fuel level may be as low as 5-10%. Please do check the fuel level of  car and refuel  it if the current fuel level is not sufficient for your trip.

We try to inspect all of our vehicles on a regular basis, but if you notice any damage, please call it out in the start checklist and take pictures for future reference.

 You can use Debit/Credit card or net banking to pay outstanding amount.

We will refund your security deposit within 15 working days after the booking is completed. If the customer violates the terms and conditions of Bike Rental Srinagar, the amount owed will be deducted from the security deposit.

You will be unable to pick up the vehicle on your next booking unless all outstanding balances from your previous booking have been cleared. Please double-check for any outstanding balances before making another reservation.

If you booked a no-fuel reservation, you must return the vehicle with the same fuel level as when you left. Dropping the vehicle with lower fuel levels will result in an 80rs per ltr penalty.

Please drive responsibly and follow all traffic laws. In the case of an unexpected traffic violation, please clear the penalty through the Govt portal to avoid unneeded charges against your booking and inconvenience to other customers.

If you cancel more than 24 hours before the booking start time, you will be charged Rs. 200. b) If you cancel within 24 hours of the booking start time, you will be charged 50% of the booking amount. c) There is no refund if you cancel after the booking start time.